At TECHMEDO, we are committed to protecting the privacy of our customers and users of our Website, Mobile Applications and Digital Health SaaS Solutions (collectively referred to as “Services”). This Privacy Policy outlines the information that we collect, how it is used and shared, and the steps we take to protect your privacy. By using our Services, you agree to the terms of this Privacy Policy and our Terms of Service.

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Definitions

For the purposes of this Privacy Policy:

• Account means a unique account created for You to access our Service or parts of our Service.

• Application means the software program provided by the Company downloaded by You on any electronic device, named Keto App

• Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to TECHMEDO (Pvt.) Ltd.

• Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.

• Personal Data is any information that relates to an identified or identifiable individual.

• Service refers to the Application.

• Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.

• Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

 

Information We Collect

We collect information from our users in a number of different ways, including:

Personal Data:

While using our Service(s), We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

• Email address

• First name and last name

• Phone number

• Address, State, Province, ZIP/Postal code, City

• Usage Data

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Usage Data

Information Collected while Using the Application
While using Our Application, in order to provide features of Our Application, We may collect, with Your prior permission:

may include information such as Your Device's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.Usage Data is collected automatically when using the Service(s), which 

 

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Information regarding your location

Information from your Device's phone book (contacts list)

Pictures and other information from your Device's camera and photo library

 

We use this information to provide features of Our Service, to improve and customize Our Service. The information may be uploaded to the Company's servers and/or a Service Provider's server or it may be simply stored on Your device.

You can enable or disable access to this information at any time, through Your Device settings.

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Use of Information:

At TECHMEDO, we understand the importance of privacy and take it seriously.

• We collect information to provide, maintain, and improve our Services, communicate with you, and fulfill your requests.

• We use the information to monitor the usage of our Service, manage your account as a registered user, and perform the contract for the products or services you have purchased.

• We may also use the information to contact you via email, phone, SMS, or push notifications for updates and informative communications related to the functionalities and services we offer.

• We may provide you with news, special offers, and general information about our products, services, and events that are similar to those you have already purchased or enquired about unless you opt not to receive such information.

• Additionally, we use your information to attend and manage your requests to us.

 

Sharing of Information:

We may share Your personal information in the following situations:

• With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.

• For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.

• With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.

• With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.

• With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.

• With Your consent: We may disclose Your personal information for any other purpose with Your consent.
   

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

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Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

 

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

 

 

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

 

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

 

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

• Comply with a legal obligation.

• Protect and defend the rights or property of the Company.

• Prevent or investigate possible wrongdoing in connection with the Service.

• Protect the personal safety of Users of the Service or the public.

• Protect against legal liability.

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Security of Your Personal Data

The security of Your Personal Data is important to Us but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, we cannot guarantee its absolute security.

 

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or services. We will notify you of any material changes by posting the revised Privacy Policy on our Services and updating the “Effective Date” at the top of this Privacy Policy. Your continued use of our Services after the effective date of any changes constitutes your acceptance of the revised Privacy Policy.

 

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at info@techmedology.com

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Effective Date: February 2023

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